Coronavirus Updates

Updated 9.11.2021

Help Us Protect You

In response to the recent spread of the Delta variant, the CDC now advises even fully vaccinated individuals to wear a mask or face covering when indoors.

To help us protect our customers and employees, we highly encourage our customers to wear a mask in our branch offices, especially if you are not vaccinated. Thank you very much for your cooperation and patience, we sincerely appreciate it.

Other ways we can help you safely bank with us:

Curbside Banking

‘Curbside’ banking will remain available by appointment if you prefer to use this method of banking. To schedule a curbside appointment, please call the branch office you wish to visit.

About curbside appointments:

Please call the same number you used to schedule the appointment to alert the staff that you have arrived.

Only non-cash transactions are available for your safety and the safety of our employees.

We will ask for your vehicle details once you arrive at the Bank.

Banking Remotely:

Digital banking is available 24/7 allowing you to make deposits using your mobile device, transfer funds and make payments, along with many other banking activities. If you are not yet enrolled, ENROLL NOW. If you require assistance in enrolling please contact us at 508-828-5420 or after business hours at 888-201-6436.

Call our Customer Contact Center at 508-828-5420 to speak to a representative during regular business hours (Monday – Friday 8:30am to 5:00pm). You can also call this number after hours to access our Automated Telephone Banking system.

Help for Our Customers and Communities Impacted by COVID-19

Help for Our Customers

The Bank has initiated special programs to assist existing individual and business customers who have been financially impacted by the COVID-19 virus. Even in this uncertain time, our focus remains on supporting the economic and social well-being of our customers and our community. Please reach out to your account officer or a member of our Customer Service team at 508-828-5420 to discuss the options that may be available to you.

Help for Our Community Partners

At Bristol County Savings Bank we take our commitment to our communities very seriously. The effects of COVID-19 continue to be felt throughout our community. In response to these needs, the Bristol County Savings Charitable Foundation has temporarily shifted resources to support community-based organizations providing resources and services at the frontlines of the coronavirus outbreak in Bristol County Massachusetts, greater Franklin, Massachusetts and Northern Rhode Island and those who are disproportionately impacted by coronavirus and the economic consequences of the outbreak. Priority funding will be considered for these types of organizations that have deep roots in our community and experience serving those most affected by COVID-19.

As we adapt to evolving needs of our community partners please know that we want to be a resource during these difficult times.

Resources for Consumers:


Resources for Non-Profit Organizations and Businesses:


Protect Yourself from Fraud: