2020 Annual Report

The theme for the 2020 Annual Report was 'Here for the community. Here for you'. Although we are one of the 20 largest banks headquartered in Massachusetts, we are first and foremost a local community bank. This allows us to put our customers, our people and our communities first. Every strategic decision we make is weighed against those key stakeholders and how they will be impacted. We are focused on meeting the financial goals of our customers, providing a stable work environment with opportunity for growth for our people and supporting our communities to provide a better place to live and work for us all.

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